“What revenge seekers are really after,” Chicago Booth Review, June 17, 2020. https://review.chicagobooth.edu/behavioral-science/2020/article/what-revenge-seekers-are-really-after
“More people will buy insurance if you reframe the odds,” Chicago Booth Review, March 17, 2020. https://review.chicagobooth.edu/marketing/2020/article/more-people-will-buy-insurance-if-you-reframe-odds
“When saying ‘I’m sorry’ and ‘thank you’ makes a big difference,” Chicago Booth Review, Sept 26, 2019. https://review.chicagobooth.edu/behavioral-science/2019/article/when-saying-i-m-sorry-and-thank-you-makes-big-difference