I am a scholar of human judgment and decision-making, with education and research training at the intersection of psychology, economics, and neuroscience. I study social communication—including thanking, apologizing, bragging, and blaming—by applying game theory to better understand how people subtly coordinate (or fail to coordinate) in conversations and whether this has downstream consequences in contexts important for organizations like conflict management, negotiations, teamwork, and customer satisfaction.
General research interests include:
- interpersonal communication
- impression management / person perception
- politeness
- conflict management
- judgment and decision-making
